Friday 2 October 2020

Stories you won’t believe


More and more often we are asked to make up a colour in a half strength version. The story normally goes something like this; cabinet makers client can’t quite find the exact colour they want, they like a certain colour but it feels a little darker than they want, they ask the cabinet maker to prepare a sample in a half strength version.


All good so far, we just add 50% of white base to the formula and hey presto you have a half strength version. Basically, by adding 50% white you have halved the quantity of tinter by 50% so you have a half strength version.

Well not so long ago we had a cabinet maker come to us asking for a white sample, nothing complicated, their client just wanted to see what our standard, off the shelf white looked like when sprayed out.

We prepared a standard white sample for the cabinet maker who in turn gave it to their client. A couple of days later we received a call from the client direct to us saying the colour was a little heavy and could we make it half strength. Craig explained that there is no such thing as half strength white. You can’t take a white paint, add 50% white to it and get a lighter version.

Well it turned out that the client would not be educated. She insisted that adding 50% extra white paint to white paint would give a half strength version. So, adamant was she that she insisted in coming down to our factory and watching as Craig took 1 litre of white paint and proceeded to add another 1 litre of white paint to create what she insisted would be a half strength version.

The client then insisted on watching whilst we sprayed the paint onto a sample board. We gave her the sample and she took it home to have a look at the new sample in her house so as to get a truer comparison.

She called back the next day and insisted that the new sample with extra white paint added to white paint was a lighter version and she was happy to sign off the new sample as the correct colour. She also insisted on keeping the original white sample so that she could check when the kitchen was installed that it matched the half strength white sample and not the full strength white sample.